146 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.8

Downright the worst cell-phone service I've ever had. DO NOT USE THIS SERVICE unless you want to be disconnected from 4G at least 50 times throughout a normal working day...

Customer service representative was nice, but did not help me fix the issue. Simply told me I could get a replacement phone for free (as if the phone was the issue).

As a Bostonian who takes the MBTA (public transport busses and trains), and has been for 20+ years, I can honestly say that CREDO does not have the ability to provide customers with service underground -- unlike other top-notch service providers... in fact, I have needed to restart my phone on numerous occasions because even after emerging from underground the connection would NOT reestablish, therefore leaving me with a paperweight instead of a "smart"-phone.

Overall experience with CREDO: 2/10 (and that's me being generous)

Reason of review: Bad quality.

Monetary Loss: $450.

Preferred solution: Let the company propose a solution.

CREDO Mobile Pros: Cheaper bill.

CREDO Mobile Cons: Terrible coverage, Lack of improvements to network, Not cheap enough to warrant the lack of service.

Location: 50 Milk St 16th Floor, Boston, MA 02109, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Terrible coverage and my phone didn't ring when I had calls coming in and it was the service providers issues that they could not fix. I waited for my 2 year contract to come up so I could cancel.

Now I've been waiting going on 4 weeks (calling every few days) to get my phone unlocked so I can use it again.

Luckily I have a loner phone otherwise I'd be without a phone. There was no cost savings with them either and I'm so relieved to be back with AT&T.

CREDO Mobile Reviews

  1. 48 reviews
  2. 24 reviews
  3. 3 reviews
  4. 5 reviews
  5. 5 reviews
CREDO Mobile reviews