filters
state:
Show
city:
Show
product:
Show
I have been a member of Credo for nearly 10 years. I was willing to pay more in order to support causes I believe in, But due to their poor service and lack of flexible or realistic policies I have no chose but to leave Credo. First, my new carrier is HALF the cost,...
Read more
#1358305
Reply to reviews
After having been with Credo for over two years and no longer having a contract, we decided to change carriers. Our needs had changed and CREDO could NOT meet the new needs. Seemed like a simple enough thing to do. The first two lines ported over fairly uneventfully,...
Read more
I didn't like
  • Horrific customer service for new customers - lost our business
  • Hypocrisy of supporting verizon
#1349475
Reply to reviews
Credo does not treat its customers well or with respect, be careful before signing with them. I would have thought that they would have treated us well at parting so that we would recommend them or even come back some time in the future. We are long time Credo...
Read more
1.6
I liked
  • Progressive support
I didn't like
  • Terrible way they treated me when i wanted a new provider
#1332145
Reply to reviews
Credo is attempting to charge me for a phone I returned. I sent them the UPS Tracking number, the name of the person at their warehouse who received it. Their "investigation"is taking months. Meanwhile, my credit rating is in jeopardy. Also, they sent me a phone when I...
Read more
ExoticSeaLion
ExoticSeaLion

I agree Credo is a predatory company that is essentially a wolf in sheeps clothing. They claim they below if social justice, but prey on their own customers through intentiona...

1.6
I didn't like
  • Customer service
#1319940
Reply to reviews
Terrible company. I've been with them for years, even bought my dad an iPHone 6 and got him signed up. I did it out of a sense of civic duty, but given this company's prices, I'd say just to get a reasonably priced plan with Sprint and donate the difference. First...
Read more
ExoticSeaLion
ExoticSeaLion

I agree with everything this person says. I even considered that once I changed my plan, because our contract was over by almost a year, and CREDO could't meet our new needs, ...

WeeSnowyOwl
WeeSnowyOwl

This was my review. I don't know how to alter it, but I am happy to report that Credo Mobile has now resolved my issues.

1.0
I liked
  • Surface politics
I didn't like
  • Deceptive practices
#1314757
Reply to reviews
I was a working assets long distance customer before they became credo. I had good service and felt good about having the service. But the customer service is horrible. It is not the people, they are fine. But the system does not allow them to solve problems. the...
Read more
Anonymous
Keshrway81

I cannot agree more. I’ve been with the company for 22+ years and am entirely done with them. Very similar experience and sentiment. Incredibly incompetent customer service an...

1.6
I liked
  • Long distance service in the 90s
  • Idea of the progressive company
I didn't like
  • No stores
  • Poor coverage
  • Seems like hypocracy
#1265710
Reply to reviews
Downright the worst cell-phone service I've ever had. DO NOT USE THIS SERVICE unless you want to be disconnected from 4G at least 50 times throughout a normal working day... Customer service representative was nice, but did not help me fix the issue. Simply told me I...
Read more
Anonymous
Lynn Fogel

Terrible coverage and my phone didn't ring when I had calls coming in and it was the service providers issues that they could not fix. I waited for my 2 year contract to come ...

1.9
I liked
  • Cheaper bill
I didn't like
  • Terrible coverage
  • Lack of improvements to network
  • Not cheap enough to warrant the lack of service
#1264179
Reply to reviews
Credo Mobile is a company of hypocrits. Public face says they support a living minimum wage. They also publicly fought for severance for all the employees laid off by Toys R Us. They do huge donations to causes. That's what they put out there. Behind the scenes, they...
Read more
Anonymous
Anonymous

I agree with you

Anonymous
Anonymous

Disgruntled employee?

1.9
I didn't like
  • Hide the fact they use verizon network
  • Disdain for anyone who would want a flip phone
  • Claim to support living wage and lay off anyone making one
#1262241
Reply to reviews
I have only been a customer with Credo for a month. They call their customer service staff "advocates" - this is certainly a more accurate title. They advocate solely for the company, not for the customer. I have been on the phone multiple times with them (after...
Read more
1.1
I didn't like
  • Phone stopped working
  • Customer service
  • Misrepresentations
#1246866
Reply to reviews
Just off the phone on my 5th call to Credo "customer service" which included a 20 minute hold and the information that there was no supervisor to talk to. 10 days ago I placed an order for 2 new phones (I already had one on the Credo system). I was very specific that I...
Read more
#1228623
Reply to reviews