Manufacturer: Credo Mobile Category: Phone Services Clear all filters (4 of 4 reviews match)
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Before phone even had SIM card, which would not fit, Debbie in Customer Service activated port transfer, leaving me with no phone.They then turned their back on me, telling me to go back to my previous provider. In short, IMPOSSIBLE since Credo had my number on their port. I have never been so ill-treated nor had such a customer service in my life. If they won't release my phone number of 15+ years, I have to get a new number. I cannot get my...
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2.2
I didn't like
  • Customer service
#988407
CREDO is really Sprint disguised.Same crappy customer abuse. Shut off my phone after I asked for a written invoice of bogus charges. They even added more charges (in a matter of hours) in not one, but two different ways. They did not communicate in any way prior to just shutting off the phone. This phone is needed for a serious medical issue that is taking place in the family. We also lost a considerable amount of year end revenue as we could...
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1.9
I liked
  • Not much
  • Idea that some of my payments did some good
I didn't like
  • Learning that credo is really sprint still not doing good
  • Misrepresentations
  • Customer service
#982577
I had been a Credo long distance customer for many years, so I decided to try Credo Mobile. I checked the signal coverage in my area for Credo online and it said it was good. To be sure, I called Credo and told them I was thinking of switching to their mobile service but wanted to make sure I had good coverage in my area first. The customer service person checked and said yes it appears there is good coverage at your address. So I ordered...
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When I switched from AT&T to Credo, Credo said they would send me a phone to work on their system that would replace the one I had with no fee.They sent an 8 GB phone instead of the 64 GB one I had and would not upgrade to what they said they would do. A few months into the contract they downgraded the plan and increased the price despite the contract and I couldn't afford the legal fees to fight them. I had many dropped calls and many areas of...
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